FAQ:

What will happen when subscribers in my plan grow above my plan limit?

Yes! This is what will drive success for you. Isn’t it?
Before you will reach the limits of your maximum subscriber plan; you will get notification to upgrade your plan to the next subscription plan.

Can you help in moving my email list from old email service provider?

Yes absolutely! Our team will be happy to help you on this for completely free of cost. We help you migrate from all leading email service providers.

Can I change Mail Plans later?

Yes absolutely! You can easily upgrade and downgrade your plan according to your business convince.

Do I have to verify my contacts?

No, we don’t require you to verify any emails in your lists.

Is it easy to set up?

Yes! It is quite easy. We walk you through every step of the process and on average, our users start sending their first campaign in under 10 minutes.

How bounce and complaint reports are handled?

As soon as you add an integration of third party email service provider into your account, bounce and complaint files are added automatically into your ESP account. After you receive any bounce and complaint reports, those emails will get marked accordingly into your email list.

Can I add third party email list?

Sorry, we do not welcome email lists from third party vendors. When you upload an email list, it should be clean, bounce and complaint should not be above 3% and 0.1% respectively. Having bounce and complaint above these mentioned limits, your ESP provider may suspend your account.

What payment options do you accept?

We currently accept Visa, MasterCard, Discover, and American Express.

Which payment gateway do you use?

Currently, we use Authorize.net  for our payment gateway for payment processing and subscription management.

Do you store my credit card information?

No! We do not store any of your credit / debit card information

Can I cancel my subscription anytime?

Yes! You can cancel at any time from Billing and Subscription page of your account.